PRIVACY AND PAYMENT POLICY

Transparent guidelines detailing how your student account information, quiz metrics, and educational purchases are safeguarded.

1. Privacy Policy

1.1 Information We Collect

SAATACADEMY may collect information that you provide directly when creating an account, using our educational services, or practicing questions.

Account Information

  • Personal Information: Full name, email address, password, and telephone number.
  • Account and Subscription Information: Information required to create, manage, and maintain your account and provide access to subscribed courses and services.
  • Educational Progress and Quiz Results: Subjects practiced, questions attempted, answers selected, scores achieved, time spent on quizzes, and quiz completion dates and times.
  • Communication Data: Inquiries, feedback, and questions submitted through our contact form, official email address, or other support channels.

1.2 Why We Collect Information

Information collected by SAATACADEMY is used for educational, administrative, security, and operational purposes, including:

  • Personalized Learning: To provide your learning dashboard and maintain accurate records of your learning progress and quiz performance.
  • Account and Platform Security: To authenticate users, maintain account security, and help prevent unauthorized access or misuse of the platform.
  • Educational Services: To provide courses, question banks, quizzes, explanations, results, and other educational features.
  • Communication and Support: To respond to inquiries, provide student support, and communicate important information relating to our services.
  • Service Updates: To provide relevant educational and platform-related notifications, including updates to courses or learning materials where applicable.

1.3 Cookies and Local Storage

SAATACADEMY may use browser cookies, session storage, and local storage to support essential website functionality and provide an effective learning experience.

These technologies may be used to:

  • Maintain login sessions.
  • Remember certain user preferences.
  • Temporarily store quiz attempts and practice data.
  • Support interactive testing and learning features.
  • Improve website functionality and performance.

You may configure your browser to restrict or reject cookies and browser storage. However, doing so may affect certain login, quiz, or interactive features of the platform.

1.4 User Rights

Subject to applicable laws and regulations, users may request to:

  • Access the personal information associated with their account.
  • Correct inaccurate or incomplete account information.
  • Review their recorded learning progress and quiz history.
  • Request closure of their account.
  • Request deletion of their personal information.

To submit a request, users may contact SAATACADEMY through the official support email or contact information provided on the website.

Data Deletion

Users may request deletion of their account and personal information.

Certain information may be retained where required by applicable law or where reasonably necessary for legitimate administrative, security, dispute-resolution, or record-keeping purposes.

1.5 Courses and Subscriptions

a) Subscription Duration

Each course or subscription may have a specific access period, which will be clearly displayed on the relevant course or purchase page before enrollment or payment.

b) Access to Course Content

Access to subscribed course content is available only for the applicable subscription period. When the subscription period expires, access to the relevant course content may be suspended unless the subscription is renewed or otherwise extended.

c) Personal and Non-Transferable Access

Each subscription provides the registered student with a personal, non-transferable, limited license to access and use the subscribed educational content solely for personal educational purposes during the applicable subscription period.

Account credentials must not be shared, transferred, sold, or provided to another person.

d) Protection of Educational Content

To protect SAATACADEMY's educational materials and intellectual property, users are strictly prohibited from:

  • Copy or reproduce course materials.
  • Download protected course content where downloading has not been expressly provided by SAATACADEMY.
  • Record lectures or other protected educational content.
  • Scan, reproduce, or distribute educational materials.
  • Share account credentials or subscription access.
  • Redistribute, publish, sell, or commercially exploit SAATACADEMY content.
  • Upload or republish SAATACADEMY materials on other websites, platforms, social media, or educational services.

Unauthorized use, reproduction, distribution, or sharing of protected content may result in suspension or termination of access and may lead to further action where permitted by applicable law.

2. Payment & Access Policy

2.1 Payment Methods

To provide convenient payment options, SAATACADEMY currently accepts the following payment methods:

  • Bank transfer to one of the accounts listed at the bottom of the page.
  • Please allow up to three (3) business days for the transfer to be received and verified. Course access will be activated after payment has been successfully confirmed.
  • Instant transfer via Western Union.
  • Please allow up to two (2) business days for the transfer to be received and verified.

2.2 Refund & Cancellation Policy

  • If a student requests cancellation before the course start date, 100 SAR administrative processing fee will be deducted, and the remaining balance will be refunded.
  • If a student requests cancellation after the course has started and after attending one session, the student will be eligible for a 50% refund of the course fee.
  • If a student requests cancellation after attending two or more sessions, no refund will be provided.

Approved refunds will normally be processed within 3–15 business days after the refund request has been reviewed and approved.

Refunds may be denied if there is substantial use of the subscription or violation of SAATACADEMY's Terms and Conditions (e.g., account sharing, content copying or recording, automated scraping of test items, and redistribution of course materials or proprietary question-bank content).

2.3 Account Termination & Misuse

We reserve the right to suspend or terminate access without refund in the event of fraudulent payment activity, unauthorized redistribution of proprietary question materials, or automated scraping of test items.

2.4 Inquiries & Support Contact

For any questions concerning your privacy, payment status, or billing queries, please contact our support team:

Email: smartsaat2025@gmail.com
WhatsApp: 0507208929